Frequently asked questions
How long does it take to receive my product after purchase?

Products are delivered manually, so delivery times can vary. It may take anywhere from 0 to 24 hours to receive your product.

What information do I need to provide when purchasing a product?

When purchasing a product, you will need to provide your email address and an invite code if required.

What is the warranty policy for products?

Our warranty policy states that your subscription will last only as much as the warranty period specified. However, breaking any warranty or terms of service rule can void your subscription. Please refer to each product description for additional warranty details.

What payment options do you accept?

We accept the following payment options: store credits (balance), Venmo, and cryptocurrency.

I paid with, but my payment hasn't been marked as paid yet. What should I do?

If your payment hasn't been marked as paid within a few hours, please ensure that you have sent the full amount. If the issue persists, don't hesitate to contact us for assistance.